If thats the kind of service you provide I decline to have anymore services at my home by your company. Some branches offer excellent service while others, not as much. Technicians do not show up as scheduled. We are an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Reviewer15165829 Sign in to contact user • Dec 12, 2019. They mostly target the elderly and single women. Terminix Complaints: A Termite Horror Story. They’d schedule to come back and not show. !Here is the email for anyone who was paid unfaiy.info@***.com. This makes me very upset and frustrated. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I continued to have wood damage from ANTS. You have to watch all of the technicians to make sure they do their job. User's recommendation: NEVER USE A COMPANY, THAT DOSENT CARE ABOUT CUSTOMERS. Horrible! Review #2269003 is a subjective opinion of poster. To wit: I initially signed a "year" contract with Terminix, specifically stating I wanted a YEAR'S worth of service. Some consumers also have very good reviews about their experience with Terminix, and again like other big name pest control providers, this is because each Terminix branch is run independently. Terminix. On 6/19/20 Al Ortiz, representative of Terminix Morris County NJ branch, was sent to my home for an inspection and sales consultation. I gave out my credit card info and scheduled the service on October 24th. I had to reexplain everything for the 4th time. © 2020 Trustpilot, Inc. All rights reserved. or. I told her I don’t trust him based on previous experience, she decided to send him an email stating my concerns and lack of trust in hopes of him following through. Tried to cancel contract and their answering machine picked up on a 1-800 number. They did come get their traps. Terminix provides whole-home solutions, such as insulation, crawl space encapsulation and moisture control services, too. 5 354. I insisted she still send my case to her supervisor because the branch manager has said this to multiple reps. She agreed to do this and promised to call tomorrow to follow up.I am very busy and don’t have much time but I had to write this review to warn others. Then. Reviews. They came out a few times Never handled my problem. page 20 I am a retired school teacher on a limited income. 963 Terminix reviews. Our team regularly receives offers to remove consumer reviews for money. Google their reviews, and complaints from employees and customers. I financed a loan with them for a contract cause I had mice!!!! Not even when leaving the message that I want to cancel the contract, did it prompt a response. I called the customer service immediately and was told that the refund ticket had been created. Terminix Pest Control. General Search. Complained that my house was too out of the way. Want to know more about working here? Pissed Consumer © 2020 All After several calls, I was told on November 2nd that the refund may take up to 3-4 business days. You'll understand why. Recent recommendations regarding this business are as follows: "Do not use them", "do no use them", "Do not go with Terminix". I have left messages, texted them and emailed them. Terminix has been leading the fight against termites and pests since 1927. I called in June to cancel my contract because I couldn't afford it due to COVID. I want them out of my life. No way I'm no expert but I know that you can't get rid of bed bugs in 45 minutes. I tried branch manager and he never returned one call or email. I am a Terminix customer and have been for many years in my current house and in others. Ratings by category. Terminix ranks 18 of 118 in Pest Control and Services category. This is in Santa Cruz mountains. Create New Account. They will tell customers that they will solve their problems and take thousands of dollars and do absolutely nothing. I am disputing the charge with my bank and will make payment arrangements with them. Forgot account? There were so many excuses and no shows. An Ohio woman paid Terminix to protect her home for years while termites were eating it away. Terminix : What's it like to work here? 105 complaints for Terminix International Company, LP. I told him "no, I don't even own the place, I just want the roaches and mice gone." 1.5. Not to mention they offer free inspections and 100% satisfaction or your money back — guaranteed. 2,007 reviews from Terminix employees about Terminix culture, salaries, benefits, work-life balance, management, job security, and more. Each brand score is calculated based on set of relevant criteria and displays company performance over time. Review #2316086 is a subjective opinion of poster. They came out again and found a couple more entry areas which THEY had failed to spot! Terminix questions.. Terminix is a waste of your money do not hire them they will tell you what you wanna hear so then they will overcharge you they don’t come out when they tell you they will they won’t call you back when you leave a message they are a waste of your money do not have them the worst company I have ever seen they used to be a good a company. I definitely would not recommend to friends or enemies. Fraud charge warning!!!! There were so many excuses and no shows. They won't cancel my service. Nobody is getting back to me. I have tried repeatedly to get ahold of them to schedule a service and have not been able to speak to anyone. What is your customer experience with Terminix? They've laid off many people in the past year. Terminix is the worst pest control place in bay county.They lie and scam people out of their money .I am so pissed right now. Cost over $1500 for work and had guarantee. I decided to cancel all my contracts with Terminix due to this fraud charge. Specific Search. DO NOT TRUST!!! Workplace insights that matter. The company is now run by franchise owners and customers may find quality of service varies from city to city. Complained that my house was too out of the way. Then I had to wait 45 minutes to speak with someone who was no help. I’m still getting the “we want you back” letters from them. HORRIBLE Customer Service. I wish I would have read other reviews prior to signing up. I would rate it a zero if it let me.We paid three thousand dollars for you guys to come and seal exterior and interior. You only put down termite traps and sprayed the base of my house. This is ridiculous! You should never consider this company for anything. They are America's #1 provider of pest and termite control services. Posts. Share Report Copy. We keep negative reviews private, but they are saved on file to assist with customer complaint resolution and they are counted in the company's review score. Terminix . Review #2279891 is a subjective opinion of poster. Blog article. I have been waiting for the technician and left hanging with no call and still have the same problem with the roaches very unprofessional. terminix.com Visit this website terminix.com. She stated she reached the branch manager and he said he was just discussing my case and will call today. Cost over $1500 for work and had guarantee. The young man worked and worked but never could get it to come out. Overall rating. He also said he would take me off of auto pay. Our website collected and compiled various consumer reviews about Orkin and Terminix as well as customer ratings and recommendations for these brands. Check the complaint history, rating and reviews on this company. 3.0. She stated she don’t have a way of getting me connected back to Ida. If a company is so uninterested in its customers then why would I give them money? I have not had one return call.. Been a customer since 2012 and cannot believe the lack of follow up, communication and accountability. Save your money! Review #275641 is a subjective opinion of poster. The algorithm is subject to change in future. Rip offs, unprofessional customer service, Alex, manager in their Louisville office located off Bluegrass Parkway, is … Do you have something to say about Terminix? Terminix has been leading the fight against termites and pests since 1927. Read over 230 verified customer reviews and complaints and learn about the different services that Terminix offers. Review #2325902 is a subjective opinion of poster. Went into the attic and laid some glue pads. was for proper removal and replacement of attic insulation in my home. 4 448. Start a new comparison . Thg he salesman are heartless, money hungry and horrible. Voice your opinion today and hear what 29 customers have already said. They tell me every time that they will have someone from the 'local office' get back to me. The commercial where big blob comes out of a sink and explodes. Terrible experience from 3400 Corporate Way Suite G Duluth, GA 30096 Office. I told them I wanted a one time treatment for mice and roaches, and they scheduled a date for that. What can we help you with? This has got to be one of the worst companies to work for. Reviewers write the most about Terminix Pest Control and give it 1.5 stars out of 5. Columbia, United States; Industry Skilled Trades; No logo available. A free inside look at company reviews and salaries posted anonymously by employees. Original review: Sept. 30, 2020. In and out in 45 min? The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Not to mention they offer free inspections and, for most services, 100% satisfaction or your money back — guaranteed. I also take care and house my disabled adult son. TERMINIX SERVICE TECHS VOICE YOUR OPINION, Changed my contract and charged me for services outside the contract, If you wish that your prior post be removed, submit a notarized letter. About. While most Terminix reviews are positive, we wanted to provide you with a sampling of both positive and negative reviews. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Terminix. See more of Terminix Complaints on Facebook. That's what Terminix did to my crawlspace. Orkin remained a family-run business for decades until it was ultimately acquired by Rollins Inc. in 1964. Now Terminix refuses to pay the claim. The image of Terminix is tainted. Terrible experience with Duluth Ga Office. two missed appointments, no calls. Rat problem continued and getting Terminix to come back was infuriating. Share Report. Log In. 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